The standard check-in time is 01:00 PM and the standard check-out time is 11:00 AM.Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with hotel and may be chargeable by the hotel directly
1. No children below the age of 18 allowed
2. Residents of Jaipur are not permitted to stay at the hostel
3. We need a valid passport and visa for foreign nationals and a valid photo ID and address proof for Indian nationals during check-in
o All guests must be of at least 18 years of age to be able to check-in at the Hostel.
o We are not family hostels and recommend you reserve Hotels if travelling with family.
o We send you an email with detailed directions to the hostel and how to avoid the common scams within a few hours of receiving your booking. Please read this email carefully. Look at your spam folder in case you do not receive the email within 12 hours.
o No drugs and alcohol allowed on any hostel premises.
o Smoking and Vaping is not permitted inside the hostel premises besides the designated smoking areas
o Any guests who purposely/accidentally cause damage to the property, eats/ consumes alcohol in the room, smokes inside the room/property will be subject to penalties as suggested by the property manager.
o Any guest breaking the house rules, consuming illicit substances, and conducting a wrong behavioural approach, can be asked to leave the property immediately. These rights are retained by the property manager, who may, upon scrutiny, cancel your booking without being liable to raise any refunds.
o Moustache does not take any responsibility for your goods. We are not liable in case you lose your goods/valuables during your stay. Keep a good eye on your stuff and have a great stay with us.
o Moustache reserves the Right to admission
o Non Residents/Visitors are strictly not allowed on the hostel premises.
o Outside pets are not allowed in any Moustache Hostels.
o We need a valid passport and visa for foreign nationals and a valid Government Photo ID and Address proof like Driving license, Aadhar card for Indian nationals during check-in. Student IDs are not eligible.
o Guests with local IDs will not be permitted to stay at the hostel. For e.g., residents of Jaipur will not be allowed to stay at Moustache Jaipur.
o 24-hour check-in permitted but the earliest checkin times are different for different locations so please do confirm from our website.
o If you are arriving very early, it is recommended you book the previous night. You are welcome to wait in our common room if you would like, but for 3-4 am arrivals, we recommend booking an extra night.
o Credit cards accepted with 2 % additional bank charge
o Security Deposits for Key Cards in Jaipur will be charged in CASH ONLY.
o Breakfast is not included in the room rates. It will be charged for separately.
o We are a travellers' hostel and do not encourage group stays and long stays.
o For bookings of more than 4 people or stays of more than 7 days, please email us on firstname.lastname@example.org to get authorisation. Else, we reserve the right to terminate your booking without any refunds
o Group bookings that are not authenticated in advance by the Management, individual booki
Most hotels do not allow unmarried/unrelated couples to check-in. This is at the full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances.